When talking about Malaysia Telco, especially Maxis, I have ton of experience to share with. If you ask my personal opinion on this telco, I have a very bad impression on Maxis. As mention before on “Maxis dissapointed me again“, “Maxis Suxxx Again” and “Maxis Lousy Service” and much more that I not really share at my blog.

Since Maxis so bad, Why I still deal with Maxis?
I have quit Maxis service long long time ago, they dispointed me during I use their bad broadband services. I told my self not to touch Maxis any more. Unfortunately, I meet them in the juction this few month.

Overview of my story
Recently I found my phone bill was increase due to communication with my girlfriend, she is using her brother’s supplimentary line with Maxis. After discuss, we plan to change her number to become my supplimentary line, so that we can enjoy free call to each others within a family plan.

Call to Maxis Helpline
One of the helpline’s consultant said require the owner and my self to walk in maxis center to do ownership transfer, unfortunately we unable to arrange a free time. I was asking for alternative solution, the consultant advice me to obtain an authorization letter from her brother, together with photostat identification card and signature. (more…)