As an IT Engineer, I need to provide 1st level technical support to my end user. Some how, the user are not next to me, which located in different location or different stage or even different country.
Guiding him/her through the phone are easy, if the person have some technical knowledge, but what if the person is IT dummy? Just like a chicken communicate with duck. For this case, I require to use remote access, log in to their computer and help them troubleshoot their problem.
Remote access is one of the good tools for technical support to solve the end user problem easily. Normally I will use RealVNC at my office, but problem is this software require port redirect/ port forwarding setting at the destination router, different router different setting, and also hard to guide the user do the setting at their router via phone call.
LogMeIn an alternative for RealVnc
With using LogMeIn, some people said is very troublesome, and it take many step to start using this LogMeIn remote access service. In my opinion, it is very easy to use, with few correct step. This is why I try to compile the step by step user guide for logMeIn.com for any one who need to use this service.
LogMeIn Client Side Installation
Let start at Target workstation first, or we call it as destination workstation, the computer which I need to login in (My Client Computer)
1) My client (Target) need to access http://www.logmein.com
2) Click on “Download LogMeIn for free” (For 1st time user only)
3) My client require to register for LogMeIn website, the email & password must be know by me later, so that my side able to log in the destination computer with this email as login ID. (more…)
Facebook are more and more famous recently, event my auntie and uncle also have facebook account, I just wonder does my grandma have facebook account or not
Facebook, consider a social networking website like friendster, which able to connect a lot people at cyberspace. I always heard people said facebook is a good tools for business marketing and advertising too, and I have no idea how it works.
MIRC’s Tech Nite, Facebook talk are crap
I do attend few talk about Facebook at MCA ICT Resource Center (MIRC)’s Tech Nite, which organize once a month, but seriously I did not learn any thing from there, they are talking crap there, just talk about how to use facebook, like I learn how to use friendster during my secondary school.
How I use Facebook to expend my network, My tips
I still did not get any tips from how to use facebook to market my web hosting business, but I do have some tips to share on how to expand my social network community. (more…)
Reason why I did not communicated much with my camera? A lot Photography freak ask me this question, but after asnwering them, most of them don’t like my answer… OK, forgot about this, let me share the photography magazine below, Photography freak should like it.
My self, quite long time did not read photography magazine already, have to take this opportunities to gain more knowledge from here, going to download this Popular photography magazine from this link… (more…)
Last time before I change my theme, I plan to use another theme which is design by BOB (blogohblog.com). Unfortunately the theme are not compatible with either firefox or IE.
Either one will screw up if I can manage fix once of them vice versa. So i give up with that theme. I decide touse this O2 theme since both browser give me a nice look.
Other then this 2 famous browser, there are other web browser such as Opera, Epiphany, BonEcho, Flock, Galeon, SeaMonkey, Navigator, Minefield, Kazehakase, Iceweasel, and much more. Your website may have different lay out when using different web browser
Different web browser in different OS (Operating system) also may give you different layout too. I was tested my (more…)
I already get MYR120 Google voucher before from Mr.Hanson, Malaysia one and only one Google representative during last MIRC ICT week, any one would like to get this, may email me for Mr.Hanson Contact. For my opinion, I am not satisfy with the Google Adwords, and not as good as I imagine
Found this video from one of the Malaysian TechBlog while I search more information for Google Adwords.
If you have a small business, no harm to have a try, Strongly recomended… try to choose postpaid payment method while you register Google Adword with using this coupon, if you choose prepaid payment method, you need to top up some amount of money in the account before you can start use Google Adwords.
For my experience
I choose prepaid payment method, and I force to top up MYR40 before can start using this service. Just beware!!!
Still remember I am giving out SponsoredReview 100USD coupon code at “Get free USD100 credit to be Advertiser“, I have started to created opportunity with the coupon I receive and sorry to said that some of the blogger have bid it and I did not approve.
Just for testing stage, I have randomly pick a lowest bid blogger to blog on me. I was happy to see the review, nice and all positive talk while I first saw this review was complete.
Who know… At the end I found that this blogger CHEAT me and SponsoredReview. see this blogger set the post publish date to September (Back Date technique). WTF~!
The Actual posting date is 1st Nov, no wonder after I read this review and back to this blogger Index/front page, I never saw my review appear there. I cant search my review on top 10 post in the front page
All the evident are here, and enough for me to DISPUTE this case to SponsoredReview. Now I am waiting SponsoredReview respond
Please Play Honest…….
Internet are full of opportunity, but there are full of CON man, CON Blogger too, but please play nice if you want to stay long at Internet.
My name is Calvyn,from PENANG, an IT Engineer, Malaysia LIFE tech blogger. I am an IT Engineer who blog about my LIFE working Experience, such as Technology, Computing, Networking and also my hobbies, Photography.
If you like to know an IT Engineer life, Press Ctrl+D to bookmark my page. Want to learn what i know, clickme@icalvyn.com, Your Gateway to IT Engineer Knowledge More About
LogMeIn an alternative for RealVnc
At the end I found that this blogger CHEAT me and SponsoredReview. see this blogger set the post publish date to September (Back Date technique). WTF~!
My name is Calvyn,from PENANG, an IT Engineer, Malaysia LIFE tech blogger. I am an IT Engineer who blog about my LIFE working Experience, such as Technology, Computing, Networking and also my hobbies, Photography.
