Cathay Cineplex Fake Promotion Again

It has been a long week end, Saturday, Sunday and Monday due to Malaysia independent day 31th Aug  fall along the week end.

I was having my movie day at cinema for Saturday, Sunday and Monday with some of my friend!

I manage to convince them because I able to get some buy 1 free one promotion offer from Cathay Cineplex. Cathay Cinema always provide a very great deal!

Unfortunately, Cathay Cineplex always have some trouble which the offer at cinema does not really match with what their website stated. See this:


cathay citibank

Back to my previos complain at Cathay Cineplex Scam Promotion, also similar case. The website mention offer available all time, every day, but the cashier over the counter does not have good product knowledge, some give on week end and public holiday, but some not, this is the reason make me mad.

Now again make me disapointed 🙁 

According to the website, it show that buy 1 free 1 with the citibank clear card, and with RM2, you are allow to buy a set of popcorn combo, but the cashier told me no such thing available for this new promotion.

WTF! Again, I have email their cathay cineplex headquarter at Singapore and Malaysia’s branch, also CC a copy to citibank.

 Let see how their explain! 🙁

9 Responses to “Cathay Cineplex Fake Promotion Again”

  1. foongpc September 1, 2009 at 12:20 pm #

    I would be mad too! How can they say one thing on the website and say another thing at the ticket counter? I hope they take your complaints seriously.

  2. Mitz September 1, 2009 at 12:23 pm #

    I experience before on their receptionist, seem like all part timer which does not really know the process.

  3. cHrIstInA_YY September 1, 2009 at 2:28 pm #

    LoL, cc Citibank also? Haha, I wanna see how they respond after reading the complain letter 😉

  4. Najib Hassan September 2, 2009 at 2:31 am #

    sighs if this happen to me sure lah i smash everything around me hehe

  5. kahpeng September 2, 2009 at 10:31 am #

    Salute to you bro, everytime also so ‘lucky’, LOL wah lau, their promotion can throw inside dustbin la, useless 1…can’t wait to see their explanation, hehe

  6. Ah Hong September 2, 2009 at 12:08 pm #

    Hmm, I am Cineplexes loyal customer…but I would be angry oso if those promotion was fake.

  7. Jayce September 2, 2009 at 4:44 pm #

    Sad to see this kind of thing…

  8. Top Malaysia MBA September 2, 2009 at 10:38 pm #

    Ah… Citibank clear card. My very first credit card. Anyway, next time you should print out this promotion and bring it along whenever you go for a movie. It’s easier to justify your case when you can show them something.

  9. Marco September 7, 2009 at 6:35 am #

    I would day this incident happened due to the communication breakdown between Cathay Cineplex marketing department and its operation team.

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