How to register a business [Step bt Step]

register business in malaysiaNeed to register business or register company? (This topic cover Malaysia only)

Recently in in my life, I come across this topic, due to a long term plan for my own hosting business, I need to register a business name and get a license to ensure my business get trusted when deal with SME’s company.

Some explanation
Just make it as simple, register business (ROB) mean register a enterprise, or a sole proprietor business. Every one can register it if you would like to get a license for your business; how ever, register company (ROC) mean register your company with “Sendirian Berhad” SDN BHD or ‘Berhad” BHD.

My Experience
Before I start, let me tell you some story that I face, not to critic on government agency, I just offer my own opinion. Their service are SUXX…

To register a business or company (ROB or ROC), we need to look for a government agency name Suruhanjaya Syarikat Malaysia (SSM), most people manually went to their office to register business name or company name. At my state (Penang Island), they don’t have branch in Island, and need to go over the mainland for the registration, but they do offer twice a month, mobile counter open at “KOMPLEKS PASAR BAYAN BARU”.

During my registration, they reject my business name “Private Hoster“, which contain a “Private”, after check with few officer there, they sound like not friendly and keep on tell me cannot. I do search over their website (ssm.com.my), and found a lot business name contain this word, such as Private Taxi, Private loan enterprice, bla bla bla… After call to the branch at mainland, their operator pass me here and there, at the end, a officer told me “may be” last time can register with this word, but now “may be” the rules change.

What a ridiculous “may be“, and I did not give up, keep calling to their main branch and a in charge officer name Ms.Ruhaila attend me, she is very helpful, according to her, “private” did not sound special and should not be a problem at all. After that, she advice me to register over the Internet. and provide me the guide line via email.

Langkah-langkah menggunakan e-lodgement pendaftaran perniagaan:

a. Pendaftaran PSP


1. Anda dikehendaki mempunyai alamat emel

2. taip http://www.gov.my di dlm aplikasi pelayar internet

3. Klik Daftar

4. pilih jenis pendaftaran-klik warganegara

5. klik seterusnya

6. Borang pendaftaran pengguna portal mygoverment(PSP) akan tertera – pastikan maklumat yang bertanda * diisi-pastikan alamat emel anda betul

7. klik hantar

8.Skrin ‘pendaftaran berjaya’ akan tertera. emel pengesahan akan dihantar. Sila buka emel anda untuk aktifkan pendafatran dalam masa 30 hari.Jika tidak akaun akan dipadamkan

9. Buka emel dan klik pautan utk aktifkan pendaftran

10. Skrin akan tertera ‘ Akaun anda telah diaktifkan’. Klik pautan log masuk di atas.


b. Pendaftaran Pelanggan SSM


1. . taip http://www.gov.my di dlm aplikasi pelayar internet

2. Klik log masuk

3. Masukkan id pengguna dan kata laluan

4. klik log masuk

5. Taip SSM di kotak kata kunci dan ‘ search’

6. Senarai nama perkhidmatan akan tertera di skrin

7. pilih dan klik SSM- Pendaftaran “subsriber SSM”

8. Klik OK
9. Klik isi borang

10.Borang pendaftran “Subsriber ‘ SSM

11. Klik tamat

12.Klik ‘ok’ pada skrin data sudah disimpan

13. pilih ‘jenis subsriber’ samada ROC atau ROB atau ROB Dan ROC

14. klik ok, hantar

15. skrin maklumat bayaran akan tertera- ikut arahan bayaran

Below are some screen shot showing how to register a business name that I went through. Login into www.ssm.com.my and choose e-Lodgement or access www.ssm.com.my/en/services_eLodgement.php

ssm

Just some summary, click on:

2) PSP User Registration
Register your self as “PSP User Registration“, it will bring you over www.gov.my, is a government portal, which allow you to do various transaction over government agency. Remember to fill up all the information correctly, after sign up, check your email for activation link and activate it. (complete “ a. Pendaftaran PSP” above)

3) SSM Subscriber Registration
After sign up, you require to register your self as SSM subscriber over there. According to the step Ms.Ruhaila send me above are useless, I cannot search any result. To proceed the registration, you no need to come this e-Lodgement page, just click the “3. SSM subscriber registration” over the e-Lodgement page at ssm.com.my, it will bring you to the correct link at www.gov.my

* If you cant found the “open form” probably browser problem, change from firefox or IE or vise versa

To register as a SSM Subscriber, you need to paid RM5 (Blood sucker), but no choice I need to let it suck RM5, to avoid wasting time for those ridiculous “may be” and face those unprofessional officer over their branch.

ssm payment

To do the payment, you can choose to pay by credit card or debit card, even by online banking also can, just choose the “direct debit /FPX”, follow all the step, and once you successful sign up as subscriber, you can back to the E-Lodgement page, www.ssm.com.my/en/services_eLodgement.php

After become ssm subscriber, click on the

1. Application for business name approval
It will bring you to the “SSM – APPLICATION FOR BUSINESS NAME APPROVAL, scrool down to below, click on “Open Form” and fill up all. You may “save” the information if you cant make decision yet, once you feel the information are all correct, click “Finish”. After that, click “submit” it

CONDITIONS OF APPROVAL

  1. Application for Business Name that falls within the following categories will be rejected:
    • Name of business which does not reflect nature of business operated.
    • Name used by other business owner.
    • Usage of a personal name which is not the actual name of owner.
    • Usage of words prohibited by the Registrar.
    • Names subjected to the Registration of Businesses Rules 1957.
  2. Names that have been approved must not be amended/added with word or alphabet.
  3. This approval is non-transferable.
  4. A fresh application must be made if the business is not registered after the expiry of approval period.

For the above step, you need to wait for approval. I have submit few times, due to my business name are not qualify. 1st time reject without any reason, I need to call up to check, and they ask me to resubmit. 2nd time reject is because they need my business name to be 3 word, so I change it to Private Hoster Network, instead of Private Hoster only

You can check your status via www.gov.my website, after you login, click on “MyHome”, you will see your Online transaction, you can check the status there.

After get this approve, click on the service name, it will direct you to “SSM – APPLICATION FOR BUSINESS NAME APPROVAL” and open the form again, you need to copy down the refference number on the top right hand conner. example “ROB23052008-xxxxxxxxPSB”

I also receive an email from Gov.my

YOUR APPLICATION HAS BEEN APPROVED, PLEASE PROCEED WITH BUSINESS REGISTRATION FORM (FORM A)
Thank You.

MyGovernment Portal Team

2. Online Registration of Business
Go back to the e-Lodgement, click on “Online Registration of Business” at this page, scrool down to below, you need to fill up 5 step, 1st step, click on “Open Form A“, look for “NAME APPROVAL NO” fill up with the refference number you copy just now , click on “Verify name approval number. All the related field in the form A will be automatin fill up, just follow the step, to complete the form A.

Proceed to step2 until step 5, then submit the Online Registration Business, it will bring you to the payment

After finish the payment, very fast, I receive the feed back already, my registration of business name was success and approve.

I receive an email from Gov.my

PERMOHONAN ANDA DILULUSKAN.PERAKUAN PENDAFTARAN ANDA BOLEH DIPEROLEHI MELALUI E-MAIL (FAIL YG DILAMPIRKAN).ANDA BOLEH MEMBELI SALINAN MAKLUMAT PERNIAGAAN 24 JAM SELEPAS PENDAFTARAN PERNIAGAAN DILULUSKAN, MELALUI PERKHIDMATAN E-INFO DENGAN MELAYARI WWW.SSM.COM.MY ATAU DIMANA-MANA CAWANGAN SSM YANG TERHAMPIR.
Thank You.

MyGovernment Portal Team

I also receive an email from ssm.com.my with an attachment

Tuan/ Puan,

Sukacita dimaklumkan bahawa Perakuan Pendaftaran Perniagaan anda telah diluluskan dan di lampirkan seperti di bawah.

2. Perakuan ini hendaklah dicetak di atas kertas bersaiz A4 berwarna putih untuk tujuan paparan umum.

3. Tiada tandatangan diperlukan untuk Perakuan Pendaftaran Perniagaan yang dibuat melalui E-lodgement.

Sekian, terima kasih.

business certificate

Since I am doing business online, I no need to print the business certificate (cost RM10 per original print), I can use the above attachment to prove my business is legally register over Malaysia.

I here by attach an E-book on my above description, free to download and distribute.

Download : How to Register My Business Online at Malaysia.

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119 Responses to “How to register a business [Step bt Step]”

  1. soshi09 July 27, 2011 at 5:50 pm #

    Hello! Thanks for the info! Can I ask a few questions?
    With the registration of a company, do we have to start doing accounts and submit the income things for tax? Also, can I register with Poslaju or Citylink account? Thanks! ^^

  2. seanchin August 12, 2011 at 4:59 pm #

    if you bring money to SSM is faster than you learn all these things. The my portal requires one working day for the log in account approval. Inside the myportal website, you cant find SSM. Thanks to Lee to come out the guide for the SSM renewal payment. However, it is no way to pay the SSM subscription fee (dun know why i need to pay subscription fees then to pay the renewal money). Malaysia government….

  3. Adrian September 16, 2011 at 1:55 pm #

    Anybody knows what does this mean?

    “ROBA requires the registration of a new business to be done within 30 days from the date of the
    commencement of the business”

    You will need to put the commencement date earlier than the date you register?

  4. calvyn September 16, 2011 at 7:42 pm #

    meaning that your business commerce on 1 of june, your ROB cannot be later then 30th June

  5. Adrian September 20, 2011 at 11:00 pm #

    That means It is okay to register the business now and start the business 3 months from now for example?

  6. Hrishi October 11, 2011 at 1:27 pm #

    Could any one please let me know if I am legal here to do a small online business.

    I am a Software Engineer working in Malaysia for past 2 years.

    I want to start a small online business of selling some items (hadicraft items imported from my country). Basically, its just the test the market. Of-course, if it works out, I will have plan to open shop.
    But for the initiall market testing, just to do the online selling for a small quantity, do I need to all the stuff of registration and blah blah ..

    thanks in advance
    hrishi

  7. ZiahSu November 4, 2011 at 5:27 pm #

    This is what I am looking for and thanks for explaining..:)

  8. max November 16, 2011 at 8:02 pm #

    hi ling,

    i encounter the same problem. any solution? thanks.

  9. wen December 25, 2012 at 7:18 pm #

    hi,can u solve my problem..?(URGENT)
    i cannot do payment with my debit card for ssm subscriber..what should i do?

  10. wen December 25, 2012 at 7:21 pm #

    i faced the same problem..can you guide me?

  11. calvyn January 9, 2013 at 10:22 pm #

    Sure, please drop me an email at clickme [at] icalvyn.com

  12. Abdul Khaliq July 12, 2014 at 1:33 am #

    I am a forigner , can i use the same process to rigister a company? or is this only for nationals ?

  13. calvyn July 19, 2014 at 12:22 am #

    Yes, this applicable for Malaysian… for foreigner, advice you walk in into SSM office.

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