Need to register business or register company? (This topic cover Malaysia only)
Recently in in my life, I come across this topic, due to a long term plan for my own hosting business, I need to register a business name and get a license to ensure my business get trusted when deal with SME’s company.
Some explanation
Just make it as simple, register business (ROB) mean register a enterprise, or a sole proprietor business. Every one can register it if you would like to get a license for your business; how ever, register company (ROC) mean register your company with “Sendirian Berhad” SDN BHD or ‘Berhad” BHD.
My Experience
Before I start, let me tell you some story that I face, not to critic on government agency, I just offer my own opinion. Their service are SUXX…
To register a business or company (ROB or ROC), we need to look for a government agency name Suruhanjaya Syarikat Malaysia (SSM), most people manually went to their office to register business name or company name. At my state (Penang Island), they don’t have branch in Island, and need to go over the mainland for the registration, but they do offer twice a month, mobile counter open at “KOMPLEKS PASAR BAYAN BARU”.
During my registration, they reject my business name “Private Hoster“, which contain a “Private”, after check with few officer there, they sound like not friendly and keep on tell me cannot. I do search over their website (ssm.com.my), and found a lot business name contain this word, such as Private Taxi, Private loan enterprice, bla bla bla… After call to the branch at mainland, their operator pass me here and there, at the end, a officer told me “may be” last time can register with this word, but now “may be” the rules change.
What a ridiculous “may be“, and I did not give up, keep calling to their main branch and a in charge officer name Ms.Ruhaila attend me, she is very helpful, according to her, “private” did not sound special and should not be a problem at all. After that, she advice me to register over the Internet. and provide me the guide line via email.
Langkah-langkah menggunakan e-lodgement pendaftaran perniagaan:
a. Pendaftaran PSP
1. Anda dikehendaki mempunyai alamat emel
2. taip http://www.gov.my di dlm aplikasi pelayar internet
3. Klik Daftar
4. pilih jenis pendaftaran-klik warganegara
5. klik seterusnya
6. Borang pendaftaran pengguna portal mygoverment(PSP) akan tertera - pastikan maklumat yang bertanda * diisi-pastikan alamat emel anda betul
7. klik hantar
8.Skrin ‘pendaftaran berjaya’ akan tertera. emel pengesahan akan dihantar. Sila buka emel anda untuk aktifkan pendafatran dalam masa 30 hari.Jika tidak akaun akan dipadamkan
9. Buka emel dan klik pautan utk aktifkan pendaftran
10. Skrin akan tertera ‘ Akaun anda telah diaktifkan’. Klik pautan log masuk di atas.
b. Pendaftaran Pelanggan SSM
1. . taip http://www.gov.my di dlm aplikasi pelayar internet
2. Klik log masuk
3. Masukkan id pengguna dan kata laluan
4. klik log masuk
5. Taip SSM di kotak kata kunci dan ‘ search’
6. Senarai nama perkhidmatan akan tertera di skrin
7. pilih dan klik SSM- Pendaftaran “subsriber SSM”
8. Klik OK
9. Klik isi borang
10.Borang pendaftran “Subsriber ‘ SSM
11. Klik tamat
12.Klik ‘ok’ pada skrin data sudah disimpan
13. pilih ‘jenis subsriber’ samada ROC atau ROB atau ROB Dan ROC
14. klik ok, hantar
15. skrin maklumat bayaran akan tertera- ikut arahan bayaran
Below are some screen shot showing how to register a business name that I went through. Login into www.ssm.com.my and choose e-Lodgement or access www.ssm.com.my/en/services_eLodgement.php
Just some summary, click on:
2) PSP User Registration
Register your self as “PSP User Registration“, it will bring you over www.gov.my, is a government portal, which allow you to do various transaction over government agency. Remember to fill up all the information correctly, after sign up, check your email for activation link and activate it. (complete “ a. Pendaftaran PSP” above)
3) SSM Subscriber Registration
After sign up, you require to register your self as SSM subscriber over there. According to the step Ms.Ruhaila send me above are useless, I cannot search any result. To proceed the registration, you no need to come this e-Lodgement page, just click the “3. SSM subscriber registration” over the e-Lodgement page at ssm.com.my, it will bring you to the correct link at www.gov.my
* If you cant found the “open form” probably browser problem, change from firefox or IE or vise versa
To register as a SSM Subscriber, you need to paid RM5 (Blood sucker), but no choice I need to let it suck RM5, to avoid wasting time for those ridiculous “may be” and face those unprofessional officer over their branch.
To do the payment, you can choose to pay by credit card or debit card, even by online banking also can, just choose the “direct debit /FPX”, follow all the step, and once you successful sign up as subscriber, you can back to the E-Lodgement page, www.ssm.com.my/en/services_eLodgement.php
After become ssm subscriber, click on the
1. Application for business name approval
It will bring you to the “SSM - APPLICATION FOR BUSINESS NAME APPROVAL“, scrool down to below, click on “Open Form” and fill up all. You may “save” the information if you cant make decision yet, once you feel the information are all correct, click “Finish”. After that, click “submit” it
CONDITIONS OF APPROVAL
- Application for Business Name that falls within the following categories will be rejected:
- Name of business which does not reflect nature of business operated.
- Name used by other business owner.
- Usage of a personal name which is not the actual name of owner.
- Usage of words prohibited by the Registrar.
- Names subjected to the Registration of Businesses Rules 1957.
- Names that have been approved must not be amended/added with word or alphabet.
- This approval is non-transferable.
- A fresh application must be made if the business is not registered after the expiry of approval period.
For the above step, you need to wait for approval. I have submit few times, due to my business name are not qualify. 1st time reject without any reason, I need to call up to check, and they ask me to resubmit. 2nd time reject is because they need my business name to be 3 word, so I change it to Private Hoster Network, instead of Private Hoster only
You can check your status via www.gov.my website, after you login, click on “MyHome”, you will see your Online transaction, you can check the status there.
After get this approve, click on the service name, it will direct you to “SSM - APPLICATION FOR BUSINESS NAME APPROVAL” and open the form again, you need to copy down the refference number on the top right hand conner. example “ROB23052008-xxxxxxxxPSB”
I also receive an email from Gov.my
YOUR APPLICATION HAS BEEN APPROVED, PLEASE PROCEED WITH BUSINESS REGISTRATION FORM (FORM A)
Thank You.MyGovernment Portal Team
2. Online Registration of Business
Go back to the e-Lodgement, click on “Online Registration of Business” at this page, scrool down to below, you need to fill up 5 step, 1st step, click on “Open Form A“, look for “NAME APPROVAL NO” fill up with the refference number you copy just now , click on “Verify name approval number. All the related field in the form A will be automatin fill up, just follow the step, to complete the form A.
Proceed to step2 until step 5, then submit the Online Registration Business, it will bring you to the payment
After finish the payment, very fast, I receive the feed back already, my registration of business name was success and approve.
I receive an email from Gov.my
PERMOHONAN ANDA DILULUSKAN.PERAKUAN PENDAFTARAN ANDA BOLEH DIPEROLEHI MELALUI E-MAIL (FAIL YG DILAMPIRKAN).ANDA BOLEH MEMBELI SALINAN MAKLUMAT PERNIAGAAN 24 JAM SELEPAS PENDAFTARAN PERNIAGAAN DILULUSKAN, MELALUI PERKHIDMATAN E-INFO DENGAN MELAYARI WWW.SSM.COM.MY ATAU DIMANA-MANA CAWANGAN SSM YANG TERHAMPIR.
Thank You.MyGovernment Portal Team
I also receive an email from ssm.com.my with an attachment
Tuan/ Puan,
Sukacita dimaklumkan bahawa Perakuan Pendaftaran Perniagaan anda telah diluluskan dan di lampirkan seperti di bawah.
2. Perakuan ini hendaklah dicetak di atas kertas bersaiz A4 berwarna putih untuk tujuan paparan umum.
3. Tiada tandatangan diperlukan untuk Perakuan Pendaftaran Perniagaan yang dibuat melalui E-lodgement.
Sekian, terima kasih.
Since I am doing business online, I no need to print the business certificate (cost RM10 per original print), I can use the above attachment to prove my business is legally register over Malaysia.
I here by attach an E-book on my above description, free to download and distribute.
Download : How to Register My Business Online at Malaysia.
My name is Calvyn,from PENANG, an IT Engineer, Malaysia LIFE tech blogger. I am an IT Engineer who blog about my LIFE working Experience, such as Technology, Computing, Networking and also my hobbies, Photography.
By Kay on Jun 8, 2008 | Reply
Congratulation on your new business!
All the best.
By El on Jun 8, 2008 | Reply
Hey a very good writing! i shall give a link back soon
By suituapui on Jun 8, 2008 | Reply
Hi, calvyn! Nope, I’m not about to register a business yet, but ur post certainly looks informative and useful. Good that the website uses English, not just BM!…I’m just dropping by to say hello and return ur gesture in visiting my blog!!
PS Congrats on the registration of your business.
By Fath on Jun 8, 2008 | Reply
Hi, this is very informative. I was planning on registering my own business as well. However, is it a must to have 3 words for business name? Can’t be 2 words?
And I can’t see the download link up there.
By calvyn on Jun 8, 2008 | Reply
Fath >
Should be 3word, include a “enterprise”, or “trading” or bla bla bla…
Let said i register a name as “iCalvyn Enterprise” should be okie. If only iCalvyn, I don think can.
By Fath on Jun 8, 2008 | Reply
I see… thanks for the info and this great guides.
By POYOZER on Jun 9, 2008 | Reply
hi icalvyn..thanks for the great guide man
By ChampDog on Jun 9, 2008 | Reply
Wow, this is very informative! I still remember I come across this don’t know how many years ago when I was studying “Kemahiran Hidup”.
Anyway, thanks for the information. I will definitely refer back to this page.
Btw, maybe the “private” too sensitive to the official? You know… e.g. private video? Blah blah… Anyway, congratulation to you! Now you own a business!
By calvyn on Jun 9, 2008 | Reply
POYOZER >
Hope this information can help you register your business name online too.
ChampDog >
Ya, last time do study before, but just basic on type of business. Now experience my self only know how it going on.
If my business going better, probably plan for ROC, register of company… hehe
By bantingboy on Jun 10, 2008 | Reply
looks like you step another more step. Its good and hope i will manage to follow you too.
By calvyn on Jun 10, 2008 | Reply
bantingboy >
You also can do it
By Ronald Su on Jun 10, 2008 | Reply
Registering a business in Canada is very simple.
There are only 2 steps!
1) Get your company name approved.
2) Take the name and file your startup date
3) Incorporate your company (optional)
By kailoon on Jun 10, 2008 | Reply
this post is just on time. Thanks a lot
By Elvin on Jun 11, 2008 | Reply
wow that was so complicated lar… i do register ROB in KL and its fairly simple process…. i just get a runner to do it for me and pay them 20 bucks extra for their service.
Considering trading RM20 for the hassle given by the gov staff, petrol and parking saving, and most important lots of time saved…
By Elvin on Jun 11, 2008 | Reply
just to add… its an offence and can get saman if you don’t have the original printout of Borang D from SSM.
Below is what is printed on the backside of the borang D.
“Perakuan pendaftaran dan perakuan cawangan hendaklah dipamerkan di tempat yang mudah dilihat. Mana-mana orang yang bertangungjawap tidak mempamerkan perakuan pendaftaran itu BOLEH DIDENDA SEBANYAK RM2,000 ATAU DIPENJARAKAN selama tempoh tidak melebihi 6 bulan atau kedua-duanya.”
You need to printout of the 2/3pages of the maklumat perniagaan too.
actually its up to you also coz if they never visit your office(which maybe your home) then u are save but what if they do? if you like gamble then okloh…
By calvyn on Jun 11, 2008 | Reply
Elvin >
I do consider asking 3rd party to register for me, but, after checking with the KL branch, and they advice register online. I do like to have a try, can experience my self too
Ya, I do understand the original print out is need to show to public, but as I mention above, my business is home base business, and no client will come my house to look for the original cert, it is “extra” if print out the real copy
more over, as mention above
“PERAKUAN PENDAFTARAN ANDA BOLEH DIPEROLEHI MELALUI E-MAIL (FAIL YG DILAMPIRKAN).”
the PDF file they attach to me more the enough for an online business.
any way, thank for your advice, I will print the original copy if it is really needed.
By kumo on Jun 11, 2008 | Reply
When it comes to dealing with government services, you can expect most of their services suxx. Unfortunately this is one thing that we have to bare with it. I too was considering registered a business name under enterprise, but maybe will do it later. Saman will only comes to you when you’re really earning a lot of money and getting a lot of attention. Before I can earn a lot of money online, I think I’ll just hold on to it a little bit longer.
Any way, it’s great to hear that your hosting business is taking a big step forward. Good luck.
By exinco on Jun 13, 2008 | Reply
hi calvin this will benefit all malaysian. From what i can see you just paid rm65 for the whole registration. is that correct? i mean for overall cost until you get the certificate.
and is this for enterprise or sdn bhd.
-sorry i read this at 4.00 am
By calvyn on Jun 13, 2008 | Reply
kumo >
Yes, you can use the business to help you avoid some taxation. I still on my way to learn how to do it.
exinco >
Yes, total i paid is RM65 only, conventionally if you do it offline, probably need RM70 (Register RM60+ certificate Rm10)
for mine one, I did not print original business certificate, so just save RM10, but need to paid RM5 for the subscriber fees…
this registration is ROB (enterprise), cosider sole proprieter.
By Neo on Jun 13, 2008 | Reply
Wah, good good.
Next time I must host with you lar. Uptime got 99.99999%? Got 24 hour service or not? How fast respond to email ler?
By krawx on Jun 19, 2008 | Reply
Hm.. Just read thru this post.. Very interesting..
Intend to register an online radio’s name..
Just how long did you wait for the whole process?
By calvyn on Jun 19, 2008 | Reply
Neo >
Thank 1st, the uptime is 99.95, promises by my provider, my respond will be within 24 hour, some how I will check my email every 4 to 5 hour.
krawx >
If no other mistake, the whole process take few days only,
but don’t bring so big hope for fast respond, this is MALAYSIA… lol
By Danny on Jun 25, 2008 | Reply
Thanks man, I am doing the same too. You just saved me a tone of time.
Thanks man
By calvyn on Jun 26, 2008 | Reply
Danny >
Welcome, no need thank, buy me a coffee… lol..kidding only
By Anna on Jul 2, 2008 | Reply
Hi all, is there any methods that I would like to register my company online but I also need the original printout of Borang D as my business will be running in a shop lot.
By exinco on Jul 3, 2008 | Reply
hi me again.
for you where resident in peninsular you are lucky. why? you can apply online.
while for sabah and sarawak go and see your majlis tempatan
my experience
By calvyn on Jul 3, 2008 | Reply
Anna >
if you need the original copy, you must go to the SSM office/branch to print out, i not sure they have any delivery service or not, you might call up to check… remember if can, drop here and tell us ur story
exinco>
sabah and sarawak people cant do online? why? no internet?
By hanep on Jul 4, 2008 | Reply
ICALVYN, how long does it took for name approval?
By calvyn on Jul 4, 2008 | Reply
hanep >
Depend on their working attitude, my self within 24 hours, the next days i saw approve already after i submit the changes the name to “Private Hoster Network”
By Sherman on Jul 4, 2008 | Reply
Latest news is that i dont need an ori copy. Here’s the email i got:
“Tuan/ Puan,
Sukacita dimaklumkan bahawa Perakuan Pendaftaran Perniagaan anda telah diluluskan dan dilampirkan perakuan ini di bawah.
2. Perakuan ini hendaklah dicetak di atas kertas bersaiz A4 berwarna putih untuk tujuan paparan umum.
3. Tiada tandatangan diperlukan untuk Perakuan Pendaftaran Perniagaan yang dibuat melalui E-lodgement.
Sekian, terima kasih.”
And in the cert, at the bottom you can see:
“userid:mashitaDate:…”
Mashita is the approver.
So that means, just RM65 will do! Then print out the pdf file.
Cheers
By Sherman on Jul 4, 2008 | Reply
Regards to how long it takes, i would say in MINUTES!!!
Yes, i just got everything done today. by now it should be approve lor, since i got the pdf file, but the Transaction Page in gov.my still shows “inprocess”.
By calvyn on Jul 4, 2008 | Reply
Sherman >
Ya, the Pdf file consider valid already, no need to waste RM10 to print out
By the way, congrad for your registration
By Kelly on Jul 11, 2008 | Reply
Hi, Calvyn! I have a problem in my registeration if i register on today but i have to start my business on Oct’08 so at the COMMENCEMENT DATE OF BUSINESS i have to put today date or on Oct’08???
By calvyn on Jul 11, 2008 | Reply
Kelly >
The commerce date cannot be future, you just come back to register your business at Oct, or you can register the commerce date by the day you register or the days before …
no future register, this is the disadvantage of it
By Visitor on Jul 22, 2008 | Reply
it is good government sector to have such online system.
Now this is one pain is the ass online system i ever seen in my life.
1. poor system interaction, bloody confusing, took more than 10 seconds to familiar with it. some modules even took more than 1 minutes to familiar with.
2. upon 2 days of successfull registration, they send me a Business Permit does not belong to me but belong to some owner of kedai runcit from selayang.
3. i called in the morning, no one pick up, i called just now regarding them sent me a wrong business permit, also nobody pickup.
how can they sent someone else permit to me????? it would be helpful if they sent me a list of maybank2u account number together with password and cellphone number for tag!!!
By Christine on Aug 11, 2008 | Reply
Wow, I follow the steps provided by Calvyn just now and I am now waiting for the company name approval! Thanks to Calvyn for willing to share clear informations here.
This afternoon I just called the agent asking him the price for registration and it is RM160. Compare to that I follow Calvyn steps I can save about RM100.
Thanks a million to Calvyn!
By calvyn on Aug 11, 2008 | Reply
Christine >
hoho, glad to heard that this method help, you can buy me a coffee if you want… hehe
By Ijai on Aug 12, 2008 | Reply
Calvyn,
This so damn informative…without this info I will not be able to go thru the online registration!! Good job..!
By calvyn on Aug 12, 2008 | Reply
Ijai >
Glad to heard my information can help another person… Good luck Ijai …
By Mayie on Aug 16, 2008 | Reply
Brilliant post! Really helps a lot. Many thanks
By Felicia on Aug 27, 2008 | Reply
Wanted to ask regarding the 5 steps involved for Online ROB. What is the “Open Form Branch” for? I dont intend to have any branch but after clicking the form, I just click save and then I can see the “1″ highlighted in red and I click the same form again and now I can see “1″ and “2″ in red. How?
I filled up step 3 but step 4 and step 5 button is disable so I cannot do anything and the submit button is disable too. So how do I remove the branch form and proceed with the transaction? Please help !!
By calvyn on Aug 27, 2008 | Reply
hi Felicia >
No need to click “Open Form Branch” if you don have any branch, you can skip that 1
By Felicia on Aug 27, 2008 | Reply
Thanks for replying. Meaning I can skip step 2 but what about step 3, 4 and 5? All buttons disable so how to continue then? Also what kinda supporting document to upload? So step 5 I can skip because no business partner? Sorry for asking so many questions.
By Felicia on Aug 27, 2008 | Reply
Hey Calvyn..I managed to do it after trying it for the second time. Thank you so much for your help earlier. Thanks thanks
By Felicia on Aug 28, 2008 | Reply
Need your help for clarification…I have got my “Perakuan Pendaftaran” but then the address in the box is my house address and my tempat utama perniagaan is my shop address. Is this correct??
I dont have any branch and planning to start my business at the shop. Thanks.